At InvestEngine, we are committed to providing transparent and accurate information regarding the transaction date/time displayed in your confirmation emails. As a regulated financial company under the FCA, it is our obligation to ensure compliance with industry standards and regulations.
The transaction date/time shown in the confirmation emails represents the moment when the ETF was traded with the RSP (Retail Service Provider), which is equivalent to LSE (London Stock Exchange) execution. Please note that this transaction time is displayed in GMT/UTC and is clearly labelled in the email.
Execution on the LSE Main Market:
While the RSPs we partner with have access to LSE market data and operate as an extension of the market, we are unable to determine if a trade was executed on the LSE main market. Although the RSPs consider market data on prices, liquidity, and trade size when offering a quote to trade, the specific execution details may not be available to us.
Please be aware that we cannot provide confirmation on whether your orders were executed on the LSE main market. Our system records the transaction date/time with the RSP, but we do not have visibility into the exact execution on the main market.
When is my order going to be executed?