Trade confirmation emails are sent to clients with DIY portfolios after each trade that has been executed as per a client’s order.
We aim to send Trade confirmation emails as soon as your trade is executed. Typically, clients can expect to receive their confirmation emails around 7 p.m. on the day of trade execution.
Clients will see the email titled ‘Here’s how your portfolio looks now’, and it includes the following information:
- Client’s name
- Trading venue
- Type of orders executed
- Date of order execution
- The summary of the trades we performed for you
The summary of the trades contains more thorough information with regards to each ETF that is being purchased/sold within your executed order. This information includes:
- The name of the fund that is being purchased/sold
- The quantity of the units of the ETF that is being purchased/sold
- The price at which your order was executed
- The total amount spent on each ETF
Kindly note: both the price (£) and quantity of ETFs are being rounded up to 2 and 6 decimals respectively. To avoid confusion, we elect to only show the prices to 2 decimals (£ and pennies) but trades are actually executed with the price calculated with up to 6 decimal places. This may explain the slight inconsistency between the total amount of the trade and a number you might get when calculating this amount with the price and number of units.
Important: sending Trade confirmation emails is a regulatory requirement, therefore, clients do not have the option to not receive them. These emails are receipts for your trades.
Similar emails are sent to the owners of our Managed portfolios, when we execute the rebalance:
The trade confirmation email for Managed portfolio includes names of the ETFs that are being purchased/sold and the quantity of units.
See also: