From time to time we may reach out to request some additional information from you - we’ll only ever ask for documents that we need in order to remain compliant with our legal or regulatory requirements. You can read more about how we use your information in our Privacy Policy.
In most cases, there will be no disruption to service and you can continue to use your InvestEngine account as normal, but we may have to place restrictions on your account if we can’t meet our obligations because you’re unable to provide what we need, or we don’t hear from you.
If you're still unsure if an email was sent from us, please do not hesitate to get in touch with our Client Services team via our contact page or email support@investengine.com.