If you have more than one portfolio (for example, if you have a Personal Account and ISA), you will need to close each portfolio that you have with us individually.
To do this, you simply need to login as normal, go to the dashboard and click on ‘withdraw’ next to the portfolio balance. From there, just enter the sum required to return your portfolio balance to zero.
You will need to repeat the process to withdraw all of your funds from all of your portfolios.
If you are experiencing any problems, please submit a request via our website contact form.
You will not be charged a fee to close your account. Of course, we will be sad to see you leave.
It is worth noting, however, that if your portfolio has experienced some negative performance, sticking with a longer-term investment horizon may be more beneficial and will increase the chances of your portfolio recovering.
You must have no unsettled purchase orders, in any portfolio, if you wish to withdraw the full amount and close the account.
If you ever want to use InvestEngine again in the future, simply submit a request via our website contact form.