What if I have a personal and a business account?
Each account needs its own 2FA setup. You can use the same phone but must activate 2FA separately. Contact support to get started.
I’ve changed my phone or phone number. What should I do?
If you still have your old phone, update your 2FA under Settings → Login Settings → 2-factor authentication.
If not, contact support to reset your 2FA securely.
My phone was lost or stolen. How do I access my account?
Contact Client Services. We’ll confirm your details and help you regain access quickly and securely.
I’ve lost my recovery code. What now?
Contact Client Services. We’ll confirm your details and help you regain access quickly and securely.