We are aware of fraudulent accounts impersonating InvestEngine on social media and messaging platforms. These accounts are not affiliated with us and may attempt to mislead individuals into sharing personal information or transferring money.
This article explains how these scams work, how to identify them, and what to do if you are contacted.
Does InvestEngine contact customers on social media or messaging apps?
No. InvestEngine does not contact customers unexpectedly via Instagram, Telegram, WhatsApp, or similar platforms.
We will never:
- Invite you to join private groups or chats
- Ask you to message an “assistant”
- Provide investment advice via direct messages
- Offer guaranteed or high returns
Common scam scenarios
We are currently seeing the following patterns:
- Social media outreach followed by messaging apps: You may be contacted on Instagram or Telegram and then encouraged to continue the conversation on WhatsApp or join a group chat.
- Fake advisors or assistants: Scammers may claim to be InvestEngine staff, advisors, or part of a support team offering guidance or exclusive opportunities.
- Guaranteed returns or urgent opportunities: Messages may promise fast, risk-free, or guaranteed profits, often with pressure to act quickly.
- Lookalike or misspelled accounts: Fraudulent accounts often use handles similar to our brand, with slight misspellings or extra words (e.g. “support”, “official”).
Requests to move money outside the platform
You may be asked to transfer funds to external accounts, wallets, or platforms. This is a clear sign of fraud.
How to identify a fraudulent message
A message is likely to be a scam if:
- You were contacted unexpectedly
- You are asked to move to another platform (e.g. WhatsApp or Telegram)
- Investment advice or tips are offered via direct message
- Returns are described as guaranteed or risk-free
- The account handle looks slightly incorrect or unofficial
- You are asked to send money outside of InvestEngine
If any of these apply, do not engage.
Will InvestEngine ever ask me to send money outside the platform?
No. InvestEngine will never ask you to transfer money outside of your secure account.
All deposits and withdrawals must be made through the official InvestEngine platform.
What should I do if I receive a suspicious message?
If you are contacted by a suspected fraudulent account:
- Do not respond
- Do not click any links
- Do not share personal or financial information
- Do not send money
- Report and block the account on the platform
- Contact InvestEngine support if you are unsure
What is InvestEngine doing about this?
We are actively monitoring and reporting fraudulent accounts to the relevant platforms and taking steps to help protect our customers.
How can I safely contact InvestEngine?
Only use our official website and verified support channels.
If you are ever unsure whether a communication is genuine, please contact our support team directly via support@investengine.com.
Stay safe
If something feels unusual or too good to be true, it likely is. Always verify communications through official channels before taking any action.