At InvestEngine, we're committed to providing you with prompt and efficient support. Our dedicated Client Services team is here to assist you with any queries or concerns you may have.
Contacting Us
The best way to reach us is via email at support@investengine.com. Alternatively, you can use our contact form to submit your enquiry.
Our support team is available to help with your questions and will respond as soon as possible. Response times can vary depending on the volume and complexity of enquiries we’re receiving. During particularly busy periods, such as the end of the tax year, it may take us a little longer than usual to get back to you.
If your query is urgent or relates to an account issue that requires immediate attention, please include as much detail as possible so we can prioritise your request appropriately.
Operating Hours
Our support team is available during the following times:
- Monday to Friday: 5:30am – 11:00pm
- Saturday and Sunday: 7:00am – 10:00pm
Additional Support
While our primary mode of communication is online, we understand that some situations may require a different approach. If you need additional support, such as assistance over the phone, please let us know via email, and we'll do our best to accommodate your needs.
Mailing Address
If you prefer to contact us by post, you can write to us at:
InvestEngine (UK) Limited
3rd Floor, Harling House
47-51Great Suffolk Street
London
SE1 0BS
United Kingdom
We're here to help you make the most of your investing journey with InvestEngine.