When you see "Order in Process" in your account, it means your trade has been executed and submitted to our brokers, but it is still waiting to settle.
This is part of the normal trading cycle and applies to both buy and sell orders.
How Long Does It Take to Settle?
Most trades settle on a T+2 basis, which means:
- T = Trade date
- +2 = Two business days later
In some rare cases, settlement may take slightly longer due to market or broker delays.
What Happens During This Time?
From the moment your order is executed:
- You’re considered the owner of the investment.
- You’re entitled to dividends, even if the ex-dividend date falls during the settlement period.
You can still use your account normally while the order is in process, with just a few limitations.
DIY Portfolios: What You Can and Can’t Do
✅ You can:
- Place new buy or sell orders for other ETFs.
- Buy more of the same ETF that’s still settling.
- Reinvest up to 95% of a sell order’s value immediately into new ETFs.
- Withdraw cash not tied to unsettled trades:
→ Go to Portfolio > Options > Withdraw Cash
🚫 You can’t:
- Use the rebalance feature while a trade is in process.
- Sell the portion of an ETF that is still settling (i.e., marked as “Order in Process”).
- Withdraw the cash value from a sell order until it fully settles.
Managed Portfolios
These follow the same settlement rules, but trades and reinvestments are handled automatically for you.
You can still withdraw any available cash not linked to trades in process:
- Go to Portfolio > Options > Withdraw Cash
In Summary
"Order in Process" simply means the trade has gone through but is waiting to be finalised. It’s normal and temporary, your portfolio remains fully active during this time.